Service Tool

The USB to RS485 device shown below can be used with the SNET Pro software to Commission/Install and Troubleshoot systems (video on using SNet Pro software). On startup, once Auto-trial is completed the Installation report can be created (video for how to create report).

To register Samsung Systems through Phoenix, complete the form on our website. Registration is important, the default warranty is 7 years but once registered the warranty increases to 10 years. If you are already submitting through the Dealer Link than you may ignore the site.

PES Tool

SMSUSB-17286

To Wire … Connect

A+ ↔ F1

B- ↔ F2

The device might work right out of the box, if it does not work download the VCP and D2XX drivers for Windows from the manufacturer.
https://phoenixenergysupply.com//phoenixenergysupply.com//ftdichip.com/drivers/vcp-drivers/

Factory Tool

MIM-C02N

To Wire … Connect

TX+ ↔ F1

TX- ↔ F2

The device Drivers from Prolific for Windows from the manufacturer.